Contact Us

National Customer Call Center

Customer Service is available to assist you by calling our toll-free line at (800) 584-6001, Monday through Friday, during the hours of 7:00 a.m. to 8:00 p.m. (Central Time).

Local Service

For information about Voya representatives* in Iowa, please call our Des Moines Office toll-free at (800) 555-1970 or (515) 698-7973. Office hours are Mondays through Fridays, 8:30 a.m. – 5:30 p.m. Central Time.

Email your inquiries, comments, or suggestions to


Investment adviser representative and/or registered representatives of, and securities and investment advisory services offered through Voya Financial Advisors, Inc. (member SIPC).  Investment advisory services are only offered through Investment adviser representatives of Voya Financial Advisors.

Not FDIC/NCUA/NCUSIF Insured I Not a Deposit of a Bank/Credit Union I May Lose Value I Not Bank/Credit Union Guaranteed I Not Insured by Any Federal Government Agency

Insurance products issued by Voya Retirement Insurance and Annuity Company, One Orange Way, Windsor, CT 06095-4774. Securities are distributed by Voya Financial Partners, LLC (member SIPC). Custodial account agreements or trust agreements are provided by Voya Institutional Trust Company. Insurance obligations are the responsibility of each individual company. All companies are members of the Voya® family of companies. Securities may also be through other broker-dealers with which Voya has selling agreements. Product and services may not be available in all states.