Contact Us

Contact Us

National Customer Call Center

Customer Service is available to assist you by calling our toll-free line at (800) 584-6001, Monday through Friday, during the hours of 7:00 a.m. to 8:00 p.m. (Central Time).

Local Service

For information about Voya representatives* in Iowa, please call our Des Moines Office toll-free at (800) 555-1970 or (515) 698-7973. Office hours are Mondays through Fridays, 8:30 a.m. – 5:30 p.m. Central Time.

Email your inquiries, comments, or suggestions to ParticipantService@voya.com.

Investment adviser representative and/or registered representatives of, and securities and investment advisory services offered through Voya Financial Advisors, Inc. (member SIPC).  Investment advisory services are only offered through Investment adviser representatives of Voya Financial Advisors.