National Customer Call Center
Customer Service is available to assist you by calling our toll-free line at (800) 584-6001, Monday through Friday, during the hours of 7:00 a.m. to 8:00 p.m. (Central Time).
For information about Voya representatives* in Iowa, please call our Des Moines Office toll-free at (800) 555-1970 or (515) 698-7973. Office hours are Mondays through Fridays, 8:30 a.m. – 5:30 p.m. Central Time.
Email your inquiries, comments, or suggestions to ParticipantService@voya.com.
*Registered representatives of and securities offered through Voya Financial Advisors, Inc, (member SIPC)
Insurance products issued by Voya Retirement Insurance and Annuity Company, One Orange Way, Windsor, CT 06095-4774. Securities are distributed by Voya Financial Partners, LLC (member SIPC). Custodial account agreements or trust agreements are provided by Voya Institutional Trust Company. Insurance obligations are the responsibility of each individual company. All companies are members of the Voya® family of companies. Securities may also be through other broker-dealers with which Voya has selling agreements. Product and services may not be available in all states. CN-0315-13077-0417